Refund policy
Returns and Exchanges
You may return or exchange your purchase within 30 days of the delivery date. To be eligible, the item must be in the same condition you received it, unworn or unused, with tags attached, and returned in its original packaging together with all packaging materials. Proof of purchase is required.
How to start a return or exchange
Email us at service@anthealejardin.com with your order number and let us know whether you'd like a refund or an exchange. Once your request is approved, we'll email you a prepaid return shipping label along with instructions. Please don't send items back without contacting us first — returns sent without an approved request cannot be accepted.
Returns go to: Anthea Le Jardin, 82 Barrett Square 2i, Rosemary Beach, FL 32461.
Return shipping
For returns and exchanges requested within 30 days of delivery, return shipping is on us — we provide the prepaid label at no cost to you.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method, less a 3% restocking fee.
Damages and issues
Please inspect your order when it arrives and contact us right away if an item is defective, damaged, or not what you ordered, so we can make it right.
Exceptions
Custom orders and custom sizing cannot be returned. We also cannot accept returns on sale items or gift cards.
Jewelry Upgrade Policy
- Only Anthea Le Jardin diamond jewelry qualifies for trade-in upgrade.
- The upgrade's purchase price must be at least double the original purchase price.
- Colored gemstones, pearl jewelry, estate pieces, and fashion jewelry are not eligible for trade-in.